Kubui is a marketplace EternalBags uses to sell our products! This way we can focus on what we do the best, which is designing and manufacturing these bags!

Yes. We think you will love our bags but of course there are cases when you want to return your purchase. Your purchase is secured by Kubui's policy which you can find here: Refund Policy.

We ship to almost every country on this planet, for free! If you are from a remote location, you can visit the checkout page to see if there are shipping options available for you.

You can visit Kubui's FAQ page here

Support is provided by Kubui's support. We will be replying from their channel in case you have any product specific questions!